Course Registration
Course Registration
Course registration is easy to do online. If it’s your first time registering for a class, you will be prompted to create your own secure registration profile. Once you’re registered on the website you can log in at any time to register for a class, check your registration status, cancel a class or check on your progress towards a credential. You may only register for classes currently scheduled.
Step 1: Sign Up
Click the "Register for Courses Now" button below and under ‘Setup an Account’ section, please enter the email address and password you’d like to use for your account. Every individual should have their own login. You will be linked to your organization.
Using a different email than the one linked to your previous account? No problem! We’ll guide you through a quick verification process to ensure it’s you. Simply follow the steps provided in the ‘Setup an Account’ section.
Step 2: Create or Update Your Profile
Take a moment to update your profile with your latest information to help us serve you better.
New to CSAC?
Simply follow the steps provided in the ‘Setup an Account’ section to set up your new account effortlessly.
Upcoming Courses
August
07
Course
257 Customer Service in the Public Sector
August
13
Course
416 CCISDA Business Relationship Management: Forging Synergies between Technology and Business
August, 2026—October, 2026
14—09
Course
Geeking Out Series – 2026
August
14
Course
GO5 – Trust: Why it Matters and What Experiments Can Teach Us About Restoring it
August
20
Course
110 Leadership Fundamentals and Public Service Values
August
21
Course
231 Managing Yourself to Lead Others
September, 2026—October, 2026
04—09
Course
259 Inclusive Leadership
September
18
Course
232 Thinking and Acting Strategically in Conditions of Uncertainty
September
21
Course
SB 827 Fiscal & Financial Management Training Fall 2026
September
24
Course
127 Story-Telling: A Powerful Way to Communicate and Lead
September
25
Course
GO6 – When Good Employees Do Bad Things: Practical Tools for Building a Culture of Trust and Accountability in Your Workforce
October
01
Course
110 Leadership Fundamentals and Public Service Values
October
02
Course
187 – Critical Thinking in Executive Roles
October
09
Course
GO7 – How County Leaders Win Us Over: 13 Proven Tactics for Inspiring and Influencing Others
October
09
Course
258 Exploring Leadership Brand
Applying for your Certification
You may enroll in a credential program online by applying for your desired Certification program. The system will guide you through the certification application process and to create your own secure registration profile. Once you’ve applied for your credential program you may log in at any time to register for a class, check your registration status, cancel a class or check on your progress towards a credential.
Click on Apply for a Credential and follow the credential enrollment instructions.
Registration Policies & Fees
The Institute strives to maintain a low cost for CSAC members and affiliates. All county elected officials and county staff are eligible to register at the member rate. Staff from county-partner Community-Based Organizations, CSAC Corporate Partners and CSAC Affiliate Members are also eligible to register at the member rate.
Refund Policy
So long as a cancellation is made at least 7 days in advance of the class date, the registrant is entitled to a full refund, minus a $20 processing fee. Cancellations within 7 days of the course are not eligible for refunds.
If the participant has already paid for the course, they have the option of applying the credit to a future course in lieu of being charged the $20 processing fee.
The participant must register for a course with the applied credit within 120 days. If the credit is not used in that time, the credit will be refunded to the original payment method minus a $20 processing fee.
Cancellation Policy
Registrations may be cancelled by e-mail or calling up to ten days in advance of the class. Refunds will be issued with a $20 handling fee. There are no refunds or credits for a cancellation within seven days of a class.
Substitution Policy
If someone who is registered for a course is unable to attend, they may send someone from the same county in their place. Advanced notice of substitution is not required.
Substitutions – Substitutions may be sent upon e-mail notification to the Institute at no charge, except for individuals enrolled in a cohort.
No Show
No refunds will be issued for no shows or for cancellations less than seven days in advance of a class.
Non-County Registration
Others may register for Institute courses on a space-available basis at the “non-member” rate.
Class Locations
Classes are held virtually and/or at one of our many county campuses. Virtual Classes are held on Zoom. Course links will be sent out through our system upon registration.
Please email csacinstitute@counties.org if you have any questions about the registration process.